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Wireless Solution (Blackberry)

 

Comnet was one of the first systems and network consultant companies to recognize the value and substance of Personal Digital Assistants (PDAs) including the Blackberry wireless solution.

In 1988, we deployed the first Blackberry wireless solution within the Federal Government. Comnet's solution has supported and continuing to support new Blackberry models developed by Research in Motion (RIM); this includes the GSM models for international use and the Blackberry 7510 with Nextel's direct connecting feature and speakerphone.

Comnet understands that mobile computing changes the demands and dynamics of the user community. We currently install and support third-party utilities for the Blackberry system enabling the device to perform functionality such as continuity of operations procedure storage, centralized management and control of address book information on user devices, etc.

The Blackberry device has evolved into a mission-critical asset in great demand by both public and private sector organizations. The Blackberry system is easy to set-up and considered user-friendly, however back-end processing can be challenging and complex. To minimize these potential technical difficulties Comnet has integrated the Blackberry solution with HP OpenView scripts; this provides real-time event notification and analysis of critical devices. As well, we have set-up processes to switch over to a redundant system in the event of a Blackberry server failure to ensure continuity of Blackberry data services.

The Comnet Wireless Solution includes the following components:

Consulting

 
 

Evaluate client business and technical requirements for wireless Personal Digital Assistants (Blackberry) technology

 

Evaluate alternative PDA solutions and develop recommendations

 

Customized Development

 
 

Design and engineer a customized Blackberry wireless solution including wireless carrier, server, special features, backup, PDA model, etc.

 

Implementation

 
 

Deploy Blackberry wireless solution to include training, operational support procedures, and documentation.

 

Integrate solution with existing information and communications systems.

 

Support

 
 

Provide ongoing support services to include vendor upgrades, designing and implementing special client requirements, Level 2 technical support, etc.